Refund & Return
Return & Refund Policy
We accept returns within 30 days of delivery.
To be eligible for a return, the item must be unused, unworn, in its original packaging, and in the same condition as received. Proof of purchase is required.
To start a return, please contact us at:
Please do not send your item back before contacting us. Returns sent without prior approval may not be accepted.
Return Address
Room 9008, Building 5, International Trade Center, No. 1 Hongfu East Road, Dongcheng Street, Dongguan, Guangdong Province, China
Please note that this is an international return address. Depending on your location and shipping carrier, return shipping costs may be relatively high.
Return Shipping
If the return is due to a change of mind, wrong size selection, or personal preference, the customer is responsible for return shipping costs.
If the item arrives damaged, defective, or incorrect due to our mistake, please contact us immediately. We will help resolve the issue and cover the return shipping cost when applicable.
Damaged or Incorrect Items
Please inspect your order after delivery. If your item is damaged, defective, or incorrect, contact us as soon as possible with your order number and photos of the issue.
Non-Returnable Items
We do not accept returns for:
- Sale items
- Gift cards
- Personalized or custom-made items
- Used, worn, washed, or damaged items not caused by our error
Exchanges
We do not offer direct exchanges at this time. The fastest way to get a different item is to return the original item first, then place a new order after the return is approved.
Refunds
Once we receive and inspect your return, we will notify you whether the refund is approved.
If approved, the refund will be issued to your original payment method. Please note that your bank or credit card company may take additional time to process the refund. In some cases, it may take up to 14 business days for the refund to appear in your account.